Every man is a borrower and a mimic, life is theatrical and literature a quotation.
- Ralph Waldo Emerson
We’ve heard criticisms that user experience is just “change for change’s sake,” or that it’s all subjective opinion with no structure behind it. When user experience decisions fail to follow a design process or are described poorly, it does resemble arbitrary change for the sake of change.
Great post by Jennifer Boriss on the design process: That Pesky Design Process